Free Ground Shipping for all orders $250 and more (before tax and after discounts). Orders below $250 will incur a ground shipping fee (shown at checkout and our shipping page) - only available to US addresses. Orders can take up to 3-10 business days (does not include holidays and weekends) to be delivered. 

Please note: Due to high package volume from our shipping carriers, processing and delivery delays may occur. We are doing our best to get you your order as quickly as we can. If your shipment goes past the expected delivery timeframe of the shipping option you chose, please contact us at support@loandsons.com and we're happy to help!

We offer "Free Returns" on any unused products within 30 days upon receiving your order. NOTE: Any orders placed between 11/1/21 and 12/31/21 have until 1/31/22 to return. You can go to our shipping page for detailed instructions on returns and exchanges.

Sale items are generally accepted under our standard return policy unless noted otherwise during the checkout process. If a sale item is non-returnable, the shopping cart will display a message that identifies certain products as "final sale items".

We offer a free one year warranty, which covers product damages/defects. We stand by the quality of all our products so don't worry if your order is beyond the 1 year -- we are still here to help! *Please note, L&S order number and customer information must be provided, third-party purchases are not covered.