Free Ground Shipping for all orders $150 and more (before tax and after discounts). Orders below $150 will be charged $7.95 for ground shipping - only available to US addresses.
Orders can take up to 3-7 business days (does not include holidays and weekends) to be delivered. NOTE: Due to the impact of COVID-19 there may be delays in shipping and order tracking with our couriers. Our team is working diligently to process orders as quickly as they can but please allow for extra ship time.
Need it sooner? We also offer expedited shipping quoted directly at checkout (excludes Hawaii, Alaska, U.S. Territories and APO/FPO/DPO addresses). Orders over 3+ do not qualify for expedited shipping, please contact firstname.lastname@example.org should there be any concerns with selecting ground service. Additionally, be sure to add one business day to all expedited shipping estimates, and kindly note we do not ship or process on Saturdays or Sundays.
Worried about not being home for delivery or want to pick up from a FedEx location? Click here!
Currently, we have two methods of expedited shipping (processing time for the order included):
Fast (Arrives 3-4 business days): $35
Fastest (Arrives 2-3 business days): $45
Please note, with our expedited shipping options we DO NOT ship or process on Saturday, Sunday or holidays.
Can I request to have my package held at a FedEx location?
Our packages do not require a signature to be delivered, however, it is at the discretion of the driver on whether or not they have access to a safe location to leave the package. If you’re worried about not being home when your order is delivered, theft, or simply wish to pick up your package, we can ship your order to a FedEx Location! All you have to do is make the “Shipping Address” the address of your nearest FedEx location.
To make sure your local FedEx accepts Ground and/or Express packages for pickup, you can check directly on FedEx’s website here. Simply enter the address of your nearest FedEx and you can see what services they offer!
Do you offer international shipping?
Thanks for your interest in our line! While we currently do not offer international shipping, please be sure to sign up to our email list to be notified if this option becomes available.
Unfortunately, we do not ship internationally nor do we offer international returns at this time. Our international customers have also had international shipping success with a third-party shipping forwarder for their purchase such as HopShopGo, Big Apple Buddy, or MyUS.com . Additionally, Parcl.com will select a shipping forwarding service for you depending on your shipping destination.
We truly apologize for any inconvenience but appreciate your time contacting our team. Please let us know if you have any other questions!
Can I change the shipping address on an order?
Unfortunately, we cannot change the destination address on an order once it has begun processing. If you need to change the address on an order that you have placed that has already begun processing or is already shipped, please email us and we’re happy to try and help!
Can I cancel an order or shipment?
Unfortunately, once an order has begun processing or has begun shipping, we cannot cancel the order.