We offer "Free Returns & Exchanges" for any unused products within 30 days upon receiving your order. You may initiate your return through our portal above and a prepaid shipping return label will be issued.
Returned products must have their original packaging, uncut hangtag with barcode, and not show any signs of use, wear and tear, marks/scratches, alterations, or any kind of damage. If you are returning products from multiple orders, they must be in separate boxes to ensure proper processing. Additionally please send back the products with a printed copy of your order receipt or packing slip. Please note any shipping fees are not refunded upon receiving the return.
Sale items are generally accepted under our standard return policy unless noted otherwise during the checkout process. If a sale item is non-returnable, the shopping cart will display a message that identifies certain products as “final sale items”. Please note, gift cards are not eligible for returns.
When can I expect my refund?
Once we receive your returned items, a member of our team will inspect the return to ensure there are no signs of use, wear and tear, or damage. Once your return has been successfully processed a refund will be issued. Please note: It can take 5-7 business days for the refund to show on your bank statement. Returns from multiple orders must be sent in separate boxes to ensure accurate processing.