Sustainability
We are part of a growing movement that believes businesses can actually lead the way in helping reverse environmental damage and creating innovative solutions.
We try to take a very intentional and thoughtful approach to everything in our business. Everything from the product design development, manufacturing, delivery process, and even returns. At our core, we’re a company that wants to see our customers out in the world: exploring, connecting, working, and discovering. And while we obsess over the design and functionality of our products, we’re equally concerned with our larger impact on the environment as a business.
We’re dedicated to sourcing and utilizing the highest quality sustainable materials. This process is extremely time-intensive with considerable amounts of research and user-testing for durability and quality to ensure we’re offering our customers the highest quality products that are built to last. No element of our product is forgotten when sourcing eco-friendly material options. We’re not only improving upon and assessing the body and lining materials of our existing and future products, we’re looking at all aspects of our product design because every small detail counts.
In the manufacturing and shipping of any consumer goods, there’s a lot of unnecessary waste from bubble wrap, protective coverings, and even hang tags. So in 2019, we started a full-scale packaging audit to reevaluate what is truly essential in our production process, limiting waste and moving towards recycled and recyclable materials. One change we are especially proud of that impacts the sustainability of every unit we ship is the transition to certified recycled and recyclable plastic packaging. We take into account an array of aspects from the design to the materials, and we’re constantly striving to eliminate as much unnecessary waste as possible while ensuring our products make their way to you in pristine condition. We have made some major strides recently, from custom designing a new shipping box for some of our best-selling collections to removing all foam packaging in our wallets, and where possible, eliminating plastic coverings on our hardware. We have transitioned to 100% recycled dust bags and hang tags—we even improved on the small details such as using recycled string and soy-based ink for our hang tags.
Prioritizing sustainability can be complicated and costly. As a small, family-owned business, we know that our commitment to sustainability means that we will sometimes sacrifice opportunities or revenue in order to be responsible, and we’re proud to do that. We’ve already made quite a bit of progress in reaching our sustainability goals, but we’re always asking ourselves “can we do more?”. We’re always seeking ways to improve our supply chain and the lifecycle of our products. We also know that you, our customers, are conscientious and uncompromising, and you expect the same from the brands you support. As a business, we’re in it for the long run—and to us, that means honoring our planet and the people with whom we share it.
While we expand our sustainable practices, we know it will take time to integrate sustainability into all elements of our business—from our supply chain to fulfillment operations. As a small business, we need to prioritize rigorously. To do so, we’ve created an internal sustainability board that ensures we’re progressing and pushing ourselves to be ambitious. For example, we are working towards becoming a B Certified business (B Corp), which would mean we’ve met “the highest standards of verified environmental performance, public transparency, and legal accountability.”
Materials like “vegan leather” are great for those looking to avoid animal products, but they’re not harmless. Many vegan leathers (specifically PVC) are a form of plastic; therefore, they aren’t biodegradable and they can contain harmful chemicals that damage the environment. In the past, we opted to mainly use traditional leather over “vegan” leather, until we found a plant-based alternative and introduced our Nopal cactus leather line. We continue to research emerging resources that offer a promise of sustainability, are non-toxic, and allow us to uphold the high standard of quality that defines our products. Internally, we have to weigh this kind of tension when choosing materials, and we always prioritize with our customers’ best interests in mind.
Over the years, we’ve seen a wonderful community of non-profits, for-profits, and academic groups that are all striving to solve some of the same sustainability challenges. Here are some examples of the key sustainability partners that we currently have, and we hope to add more in the future!
Our cofounder (and one of the sons), Jan Lo, was invited to serve on the Advisory Board of the Yale Center for Business and the Environment, which trains and empowers future leaders to develop "business solutions to systemic environmental problems" from the Yale School of Management and the Yale School of Forestry and Environmental Studies. With this group, Jan is currently helping to advise on a range of projects, such as how emerging technology can help to address environmental sustainability challenges.
Lo and Sons set a goal to become a part of a new circular economy. We are proud to say that we are continuing to make progress and connect with more partners in this space. In 2021 we partnered with Looptworks, a company that is pioneering the end of textile waste by working with brands to design new products using materials that already exist. Since we began this partnership we’ve been dedicated to designing new products using up cycled materials from our existing inventory of damaged goods. We have launched two Upcycled styles so far and we are excited to expand our collection.