RETURNS & EXCHANGES
We offer free shipping on returns or exchanges and accept unused products within 10 business days upon receipt of your order.
Returned products must have it's original packaging, uncut hangtag with barcode, not show any sign of use, wear and tear, marks/scratches, alterations, or any kind of damage. Sale items are generally accepted under our standard return policy unless noted otherwise during the checkout process. If a sale item is non-returnable, the shopping cart will display a message that identifies certain products as “final sale items”.
How to return/exchange an order:
1) Email email@example.com with your order number and reason for the return/exchange. If your product is defective, please take a picture of the defective product and attach it to your email as reference.
2) We will contact you within 1-2 business days with instructions.
Note: To exchange products, you will need to return your original order and then place a new order online for the products that you would like instead. The exchange process usually takes around 1-2 weeks (depending on shipping times).