Saffiano Leather
A textured leather, specially treated to be scratch and weather-resistant so it doesn’t show as much wear.

Nappa Leather
A lightweight, natural grain leather that’s smooth and soft so it ages beautifully over time.

Spot Clean

If needed, we suggest spot cleaning the bag, but only with a small amount of water (preferably distilled) apply gently with a soft cloth. However, test a small area of the bag first before applying all over to avoid any damage.

Things to Avoid

Make sure not to expose the leather to too much moisture because this will cause damage to the leather. Do not use any kind of oils, polish, or products containing waxes or silicone, as it may damage the leather. Do not use saddle soap, alcohol, varnish, ammonia-based cleaners (i.e. Windex), or bleach as they may cause serious damage or discoloration. And lastly, do not use baby wipes or any other alkaline cleaners as it may damage the finish of the leather.

Contact Us

If you have any other questions, please email support@loandsons.com.

Shipping

Free Ground Shipping for all orders $250 and more (before tax and after discounts). Orders below $250 will incur a ground shipping fee (shown at checkout and our shipping page) - only available to US addresses. Orders can take up to 3-10 business days (does not include holidays and weekends) to be delivered. 

Please note: Due to high package volume from our shipping carriers, processing and delivery delays may occur. We are doing our best to get you your order as quickly as we can. If your shipment goes past the expected delivery timeframe of the shipping option you chose, please contact us at support@loandsons.com and we're happy to help!

Free Returns & Exchanges

We offer "Free Returns" on any unused products within 30 days upon receiving your order. NOTE: Any orders placed between 11/1/21 and 12/31/21 have until 1/31/22 to return. You can go to our shipping page for detailed instructions on returns and exchanges.

Final Sale Items

Sale items are generally accepted under our standard return policy unless noted otherwise during the checkout process. If a sale item is non-returnable, the shopping cart will display a message that identifies certain products as "final sale items".

One Year Warranty

We offer a free one year warranty, which covers product damages/defects. We stand by the quality of all our products so don't worry if your order is beyond the 1 year -- we are still here to help! *Please note, L&S order number and customer information must be provided, third-party purchases are not covered.